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BitLocker recovery key exists on my account but URL does not show anything

Hi there,

I’ve not too long ago had my computer locked out via by no means finishing ‘computerized upkeep’ at startup. To run any type of recovery choices, it looks as if I would like my BitLocker key for my onerous power. So I login to my Windows account and I will be able to see the suitable computer and the onerous drives, each and every with BitLocker activated. When I click on ‘Manage my recovery key’, it sends me to a web page that claims ‘There’s not anything on this web page to show you’.

I’ve adopted the URL to the other OneDrive hyperlink which supposedly retail outlets those keys, but this simply tells me I haven’t any BitLocker keys related to my account!

I will be able to actually see the f’ing issues proper there, that is so irritating. I’ve contacted beef up they usually inform me to touch my seller HP… no its a Microsoft factor!! If you will not let me get entry to my BitLocker key on my personal account how can this be an HP factor? After this he simply left our chat after giving up I assume.

Anyone had a identical drawback and been ready to seek out their keys on their account?

Ian

BitLocker recovery key exists on my account but URL does not show anything 767bceb8-a22d-487d-9268-dec52bbfd039?upload=true.png

BitLocker recovery key exists on my account but URL does not show anything 51fa2ca2-febc-4466-b997-1d4d4a94c09d?upload=true.png

🙂