Can not take away gadgets from Microsoft account
Hello Shelley, thank you to your query. I am Graeme, a Microsoft Neighborhood professional and fellow consumer.
You can wish to get your son to log into his Microsoft account to take away the instrument. Listed below are the stairs:
– Log into the Microsoft Account related to the instrument at account.microsoft.com
– Click on View Account, then Units.
– You can see an inventory of related gadgets. You’ll make a selection and take away gadgets right here.
Confidently that is the answer you are after. If it does not paintings, please let me know and I’m going to see what else we will check out! Thank you!