Converge ICT is referred to as a fiber broadband supplier with speedy web pace and reasonably priced pricing. But on account of its speedy enlargement, extra consumers are left unhappy on a daily basis. The newest is Liza Soberano which places the web supplier into sizzling water over its web high quality and pace.
The Kapamilya actress tweeted being anon which she identified that the supplier must repair their web. This is similar for many consumers and customers we’ve observed on-line as they whinge concerning the unhealthy high quality in their web high quality and particularly the gradual and irritating customer support.
Converge ICT’s twitter even responded to Liza’s tweet about them contacting the beginning. However, Liza even responded to her personal tweet that their buyer hotline could also be unreachable with out a one answering their calls a number of occasions.
Converge ICT’s fiber-optic community and pace would possibly related to PLDT or Globe however indisputably that their customer support gadget is a long way from the extent of those two massive telcos and broadband suppliers.
The corporate is making plans to move public with IPO going down in October and with a view to carry extra capital for its rollout and enlargement. We simply hope that they’re going to begin to strengthen their customer support and web high quality anytime quickly.