Technology Reviews

Meralco ICTT Head named as 2022 Info-Tech CIO Award Winner

Meralco has scored another accolade as a company, as First Vice President and Head of Information, Communication, Technology and Transformation (ICTT) Rocky Bacani has been recognized as one of the winners at the 2022 Info-Tech CIO Awards. Bacani is the only Filipino among the 14 awardees under the Large and Enterprise Business Category and played an important role in the digital transformation of Meralco.

The Info-Tech Research Group is one of the world’s leading IT research and advisory firms, and the Info-Tech CIO Awards recognizes outstanding IT leaders for delivering exceptional value to their organizations and achieving high scores in stakeholder satisfaction through Info-Tech’s CIO Business Vision program. This program measures an organization’s satisfaction with IT’s core services and provides CIOs with the foundation to jump-start a successful IT strategy.

For the Info-Tech CIO Award, Bacani is credited with the digital transformation of Meralco through it’s Customer Centricity Transformation Program and Digital Projects (CCTP+D). CCTP+D is a holistic and end-to-end approach that aims to improve the company’s customer touchpoints and operations.  Meralco also launched the Meralco Data Platform (MDP), a platform that enables the creation of management and operational dashboards and insights crucial for business decision-making.

“This recognition signifies the importance of strong synergy between business operations and technology along with the collective commitment to excellence that led to the effective execution of our digital transformation strategy.  This is also a clear testament that Meralco’s IT platforms and processes are on par with other companies globally. I share this award with my colleagues in Meralco who relentlessly work to deliver valuable services for our stakeholders, including our employees and our customers,” Bacani said.