My daughter’s pc Home windows 10, S mode just lately stated one thing about updates that it might no longer do sorry concerning the loss of detail- all very 2nd hand knowledge!. My spouse determined to restart the pc and now we’re faced with the sign-in display screen that states that her account does no longer exist. When I attempt to create a brand new one it says I can’t use the outdated title, as this is already in use !. Once I upload a brand new account I’m then invited so as to add a PIN to the pc, which it then proclaims it can’t do, and due to this fact I’m redirected to the primary login web page, the place it tells me the unique account isn’t recognised! Any concepts?
thank you prematurely