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Remove Sombes.com pop-up ads (Virus Removal Guide)

The Sombes.com pop-ups are a browser-based scam that tries to trick you into subscribing to push notifications so that it can send unwanted advertisements directly to your computer or phone.

Image: Chrome browser is redirected to Sombes.com

Image: Chrome browser is redirected to Sombes.com

What is Sombes.com?

Sombes.com is a malicious site that displays fake error messages to trick you into subscribing to its browser notifications. This is the fake error message that the Sombes.com site will display:

Sombes.com wants to Show notifications
Click on Allow to continue

As you can imagine, you should not click on the Allow button when you see such messages.
If you click on the “Allow” button, you will start seeing spam pop-ups from Sombes.com on your computer or phone, even when the browser is closed. The Sombes.com spam notification ads are for adult sites, online web games, fake software updates, and unwanted programs.

This is how the Sombes.com pop-up ads will look on a Windows 10 computer:

Sombes.com pop-up ads

Image: Sombes.com pop-up ads

If you have clicked on the “Allow” button to the Sombes.com browser notifications, then we will need to delete this permission. To do this, depending on which browser are you seeing the Sombes.com pop-ups follow the below steps:

Chrome (Windows or Mac)Firefox (Windows or Mac)Microsoft EdgeChrome (Android phone)Safari (Mac)

If you’re using Firefox on a Windows or Mac computer, you can use the below steps to remove the Sombes.com permission to send pop-up notifications:

  1. In the top right corner, click on Firefox’s main menu button, represented by three horizontal lines.
  2. When the drop-down menu appears, select the option labeled “Options”.
  3. Click on “Privacy & Security” on the left side of the window.
  4. Scroll down to the Permissions section and click on the “Settings…” button next to Notifications.
  5. Find the Sombes.com site, then click on the drop-down menu and select “Block”.
  6. Click on the “Save Changes” button.
If you’re using Microsoft Edge on a Windows computer, you can use the below steps to remove the Sombes.com permission to send pop-up notifications:

  1. In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots.
  2. When the drop-down menu appears, select the option labeled Settings.
  3. On the left side of the window, click on “Site permissions”.
  4. Click on the “Notifications“.
  5. Find the Sombes.com site and click the three horizontal dots button next to it, then click on “Remove”.
If you’re using Google Chrome on an Android phone, you can use the below steps to remove the Sombes.com permission to send pop-up notifications:

  1. On your Android phone, open Google Chrome
  2. Tap on Chrome’s main menu button, represented by three vertical dots.
  3. When the drop-down menu appears, tap on the option labeled “Settings“.
  4. Chrome’s “Settings” menu should now be displayed, scroll down to the “Advanced” section, and tap on “Site Settings“.
  5. In the “Site Settings” menu, tap on “Notifications“.
  6. The “Notifications” options will open and you will be presented with a list with sites that you have “Blocked” and “Allowed” to send you notifications. In the “Allowed” section, scroll through the list until you find the Sombes.com site, then tap on it, then click the “Clean & Reset” button that appears on the bottom of the window.
  7. A confirmation dialog should now be displayed, detailing the actions that will be taken should you continue on with the reset process. To complete the clean-up process, click on the “Clean & Reset” button.
If you’re using Safari on a Mac computer, you can use the below steps to remove the Sombes.com permission to send pop-up notifications:

  1. Open Safari. In the top left corner, click on Safari.
  2. Go to Preferences in the Safari menu, now open the Websites tab.
  3. In the left menu click on Notifications.
  4. Find the Sombes.com site and select it, click the Deny button.

Why am I seeing the Sombes.com pop-up ads?

You are seeing the Sombes.com advertisements because your computer is infected with a malicious program or a site that you have visited has redirected you to this page.

Less than reputable sites can display malicious ads that redirect your browser to the Sombes.com pop-up ads to generate advertising revenue. If this happens, you can close the page and install a free browser extension like Adblock to block the malicious ads. However, if you are continuously seeing pop-ups like the Sombes.com pop-up ads, then your computer might be infected with a malicious program and you need to scan your device for adware and remove it.

Here are a few typical signs that you have a malicious program installed on your computer:

  • Advertisements appear in places they shouldn’t be.
  • Your web browser’s homepage has mysteriously changed without your permission.
  • Web pages that you typically visit are not displaying properly.
  • Website links redirect to sites different from what you expected.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted programs might get installed without your knowledge.

To check your computer for the Sombes.com adware and remove it for free, please use the guide below.

How to remove Sombes.com pop-up ads (Virus Removal Guide)

The below instructions are for Windows users, however, we also have an Android Guide and a Mac Guide which should help clean up your device.

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.

To remove the Sombes.com pop-up ads, follow these steps:


STEP 1: Use Malwarebytes Free to remove Sombes.com adware

In this first step, we will install and run a scan with Malwarebytes to remove adware, browser hijackers, and potentially unwanted programs that might be installed on your computer.

Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes Free.

    You can download Malwarebytes by clicking the link below.

  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on MBSetup installer to install Malwarebytes

    Double-click on MBSetup installer to install Malwarebytes


    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.

    Windows asking for permission to run the Malwarebytes installer

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you on what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Malwarebytes setup: Click on Personal Computer step 1

    Malwarebytes setup: Click on Personal Computer step 1

    On the next screen, click “Install” to install Malwarebytes on your computer.
    Malwarebytes Setup: Click on Install

    Malwarebytes Setup: Click on Install

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Use Malwarebytes Free”.

    After installing Malwarebytes, you’ll be prompted to select between the Free and the Premium version. The Malwarebytes Premium edition includes preventative tools like real-time scanning and ransomware protection, however, we will use the Free version to clean up the computer.
    Click on “Use Malwarebytes Free“.
    Click on Use Malwarebytes Free to continue with the install

    Click on Use Malwarebytes Free to continue with the install

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button

    Click on Scan button

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malicious programs

    Malwarebytes scanning for malicious programs

  7. Click on “Quarantine”.

    When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malicious programs that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove Sombes.com

    Review the malicious programs and click on Quarantine to remove Sombes.com

  8. Restart computer.

    Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes requesting to restart computer to complete the Sombes.com removal process

    Malwarebytes requesting to restart computer to complete the Sombes.com removal process


    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.


STEP 2: Use HitmanPro to scan for malware and unwanted programs

In this second step, we will run a scan with HitmanPro to do a final check for any other malicious programs that may be present on your computer.

HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to their clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.
Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is actually no limit in scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one time 30-days trial to enable the clean up.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
    Double-click on the HitmanPro setup file - Help Guide

    Double-click on the HitmanPro setup file - Help Guide


    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.

    Windows asking for permissions to run the HitmanPro setup file - Help Guide

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.

    Click Next to install HitmanPro

    Click Next to install HitmanPro

    HitmanPro final installer screen

    HitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for malicious programs. This process will take a few minutes.
    HitmanPro while scanning for malware - Help Guide

    HitmanPro while scanning for malware - Help Guide

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove the malicious programs.
    HitmanPro scan summary. Click Next to remove Sombes.com pop-up ads

    HitmanPro scan summary. Click Next to remove Sombes.com pop-up ads

  6. Click on “Activate free license”.

    Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
    Activate the free HitmanPro license key

    Activate the free HitmanPro license key

    Enter your email to complete the HitmanPro activation - Help Guide

    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.


STEP 3: Reset the browser settings to remove Sombes.com pop-up ads

In this final step, if the Sombes.com advertisements are still present on your computer, we will need to reset the web browser settings to their original defaults. This step should be performed only if your issues have not been solved by the previous steps.

ChromeFirefoxMicrosoft EdgeInternet Explorer

Remove Sombes.com pop-up ads from Google Chrome

To remove Sombes.com advertisements from Chrome we will reset the browser settings to its default. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

  1. Click the menu icon, then click on “Settings”.

    In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. When the drop-down menu appears, click on “Settings“.
    Click on the Chrome menu button then on the Settings

    Click on the Chrome menu button then on the Settings

  2. Click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the “Advanced” link.
    Click on the Advanced link

    Click on the Advanced link

  3. Click “Reset settings to their original defaults”.

    Scroll down until the “Reset and clean up” section is visible, as shown in the example below. Click on “Reset settings to their original defaults“.
    Click on Reset settings to their original defaults

    Click on Reset settings to their original defaults

  4. Click “Reset Settings”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the “Reset Settings” button.
    Click on Reset Settings to restore Google Chrome to its default settings link

    Click on Reset Settings to restore Google Chrome to its default settings link

Remove Sombes.com pop-up ads from Firefox

To remove Sombes.com advertisements from Firefox we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Click the menu icon, then click on “Help”.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help button

    Click on the Firefox Menu button then select Help button

  2. Click “Troubleshooting Information”.

    From the Help menu, click on “Troubleshooting Information“.
    Click on Troubleshooting Information button

    Click on Troubleshooting Information button

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Click on the Refresh Firefox button

    Click on the Refresh Firefox button

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox

    Click again on Refresh Firefox

  5. Click “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.

    Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove Sombes.com pop-up ads from Microsoft Edge

To remove Sombes.com advertisements from Microsoft Edge we will reset the browser settings to its default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.

  1. Open the “Settings” menu.

    In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.”.
    Open the Settings menu

    Open the Settings menu

  2. Click on “Reset Settings”.

    On the left side of the window, click on “Reset Settings”.
    Click Reset Settings option

    Click Reset Settings option

  3. Click on “Restore settings to their default values”.

    In the main window, click on “Restore settings to their default values”.
    Click on Restore settings to their default values option

    Click on Restore settings to their default values option

  4. Click “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the “Reset” button.
    Click Reset to reset your browser

    Click Reset to reset your browser

Remove Sombes.com pop-up ads from Internet Explorer

To remove Sombes.com advertisements from Internet Explorer we will reset the browser settings to its default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper right part of your browser, then select “Internet Options“.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.


Your computer should now be free of the Sombes.com browser hijacker. If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

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