CODEX has launched a firmware replace to deal with an error discovered to have an effect on some CODEX Compact Drives. To have the replace put in without cost, affected drives will also be despatched to any ARRI or CODEX carrier station.
Which Drives are affected?
Only CODEX Compact Drives, from the preliminary manufacturing run, inside the serial quantity vary 10020001 to 10022568 are affected (K2.0024130, CODEX Model No: CX.0001002). Drives out of doors this serial quantity vary already run on the newest firmware and require no replace.
Please word that the runtime firmware model of the force (which will also be noticed at the digital camera menu) does now not supply data if the force must be up to date. The solely technique to establish an affected force is by way of its serial quantity.
What have been the mistakes?
This firmware error may cause erroneous habits when a Compact Drive is inserted into the digital camera or a CODEX Dock or Reader. While those signs don’t seem to be common nor will they’ve any antagonistic impact at the saved knowledge, they are going to purpose fear to the digital camera workforce which is reason why sufficient to offer this replace.
In-camera
A Compact Drive would possibly take a very long time to load in-camera, and in some instances would possibly not load in any respect. When this factor happens, the digital camera standing “INIT’ will likely be displayed for a longer length.
A force enters read-only mode and isn't recognizable for the digital camera. The digital camera standing “INVALID” will likely be displayed.In a CODEX Media Station
With CODEX Device Manager 5.1 put in, a Compact Drive would possibly take a very long time to load or now not load in any respect, leading to a pop-up notification announcing:
“A CODEX media tool is taking a very long time to load. Please depart it plugged in and phone [email protected].”
With CODEX Device Manager 5.0 put in, a Compact Drive would possibly take a very long time to load or fail to load with a “Load Failure” pop-up notification. Please word {that a} “Load Failure” too can happen for different unrelated causes. Please touch [email protected] for those who come upon a “Load Failure” message.
How can the problem be resolved?
A firmware patch can unravel this factor. This replace is equipped without cost. Since set up calls for particular equipment, it’s sadly now not conceivable to replace the Compact Drives on the buyer’s location. Therefore, the replace will likely be carried out without cost at any ARRI or CODEX Service station.
If your Compact Drives are within the serial quantity vary from 10020001 to 10022568, please get in contact with an ARRI or CODEX carrier station close to you to request an RMA for the force replace.
If doubtful whether or not a force has already been up to date, please touch an ARRI or CODEX carrier station.
You can discover a listing of ARRI carrier stations right here.
