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DVD and CD not detected in Windows 10 – tried all of the recommended fixes already

DVD not detected in Windows 10 – tried all of the recommended fixes already

Hello Smitt,

Thank you for contacting Microsoft Community.

We remorseful about the inconvenience you’ve gotten skilled.

If you spot Code 19 error, then it signifies {that a} registry drawback was once detected. This can happen when greater than one carrier is outlined for a tool, if there’s a failure opening the carrier registry access, or if the motive force identify can’t be acquired from the
carrier registry access. In that scenario, you’ll see the error message as
Windows can not get started this {hardware} software as a result of its configuration knowledge (in the registry) is incomplete or broken. To repair this drawback you must uninstall and then reinstall the {hardware} software. (Code 19)
.

(*19*) you’ve gotten tried all troubleshooting steps, however the drawback nonetheless persist. Suggest you to test for any pending Windows (*10*) to be had available in the market.
Go to Start Button/>Settings/>Update & Security/> Windows Update and test for any to be had updates. If any, then attempt to set up them and see if it treatments the factor. Do test and set up the newest drivers
(I.e. DVD/CD drivers, BIOS replace and Chipset drivers) in your software on Manufacturer site to peer if it repair the factor.

Moreover, check this factor through putting in every other User Profile. This will assist us to substantiate that, if any drawback corruption with the current User Profile inflicting this factor.
Refer the article Set up accounts on Windows 10.

Keep us posted the consequence to steer you additional.