Uber charged me £332 for a 1.75-mile commute house


Final week I booked an Uber from our favorite pub to my house in north London – a commute of 1.75 miles I’ve taken a number of hundred occasions.

I used to be driving with two buddies whom I steadily drop off at the approach. I requested the driving force to make use of my most popular path, he refused and a row ensued, to the purpose the place he ejected us from the cab within the rain.

The next day to come, I won a receipt for £332 – the commute’s price. The cash were taken from my checking account.

It kind of feels the driving force had run his meter for 16 hours and 27 mins.

I’ve attempted the whole lot to influence Uber that one thing is incorrect. After 1hr 20mins at the telephone, it merely lower me off, and the corporate doesn’t seem to have any device that may pick out up such an absurd invoice.

AG, London

Leaving apart the query of whether or not you wish to have to get right into a row with drivers over their path, I agree it is extremely peculiar that Uber’s techniques didn’t pick out up this evident error.

The adventure is obviously proven at the app as taking 16 hours however displays a shortish path throughout London.

You don’t seem to be the primary reader to whinge that Uber’s buyer products and services are impenetrable.

Uber says: “We’re sorry that the consumer had one of these deficient revel in. Because of a technical error with the commute, which we’re investigating, the consumer used to be overcharged, and now we have been in contact to refund the commute.”

And in any case…

LT writes to reward easyJet which has cancelled her flights to Bodrum in Turkey on the finish of July. Inside five days of her soliciting for a complete refund, she says the cash used to be in her checking account. We’ll put out of your mind the truth that this used to be the airline’s prison duty. Many passengers are nonetheless looking forward to refunds from different airways and shuttle brokers from remaining 12 months.

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