The most recent replace to Chrome OS is inflicting some other folks to be locked out in their Chromebook’s accounts, not able to get entry to their information.
Chrome OS has had a spate of dangerous success in the previous couple of weeks, because the free up of model 91. First, it was once famous that Chromebooks have been having some distance worse efficiency with the replace, which led to Google to roll it again. This then resulted in Chromebooks being not able to put in Chrome OS’s Linux apps enhance till, in the end, Google rolled out any other replace that reportedly mounted the issue.
Chrome OS 91 is now having any other, way more crucial factor, as reported through (*7*)Android Central, which is inflicting Chromebooks not to acknowledge your Google account password. For some, the replace could also be inflicting boot looping problems on gadgets, with a minimum of one file of the problem taking place at the Pixelbook.
Particularly, the problems appear to be restricted to model 91.0.4472.165, which has best not too long ago begun rolling out to Chromebook house owners. For those who’re nonetheless at the earlier model, 91.0.4472.147, you’re protected. Make sure that to not settle for any updates, and don’t restart your Chromebook till the problem is totally resolved.
In keeping with the Reddit thread discussing the password issues, Google is acutely aware of the problem and is operating on an answer. From what we will inform, the replace could have already been pulled as their presentations no signal of the offending model quantity, even though it’s no longer transparent if Google has begun a complete rollback procedure but.
Replace 7/21: As of these days, Google has begun rolling out any other replace to Chrome OS 91, in particular model 91.0.4472.167. In accordance with Google’s, just about all Chromebooks are receiving the replace concurrently.
As discussed underneath, in the event you’re at the affected model of Chrome OS and not able to log in in your Chromebook, you’ll be able to use the integrated visitor mode to obtain this replace with out shedding your information. Or, in the event you in the past avoided your Chromebook from updating, you’ll be able to now safely replace.
The (*2*)Chrome OS neighborhood on Reddit notes that some other folks confronted extra critical problems than no longer having the ability to log in, as a substitute discovering that their Chromebook would reboot time and again and unsuccessfully — a subject matter referred to as bootlooping. If this taking place in your tool, you’ll sadly want to wipe it altogether, shedding your information completely.
In keeping with, those newest problems might stem from a within the Chrome OS codebase, the use of the “&” bitwise operator as a substitute of the “&&” logical operator, definitely a commonplace error.
Within the match that your Chromebook has been up to date to the affected model and it not accepts your account password, there are, sadly, best two choices to be had to you. Essentially the most speedy repair is to reset your tool, however this has the most obvious result of shedding your information. In keeping with more than one studies, after a reset, newly added accounts appear to be running positive.
On the other hand, as soon as a proper rollback procedure has begun, you will have to be capable to replace your Chromebook to mend the issue, however no longer in the best way you most often would. On the login display, as a substitute of seeking to log into your account, click on the “Browse as visitor” button within the bottom-left nook. Subsequent, open the Settings app, then click on About Chrome OS. You will have to be capable to take a look at for an replace right here and set up it with out factor.
We’ll be maintaining a tally of this factor because it develops and can stay you posted.
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